To overcome this issue you’re facing with your voicemail, we recommend following these troubleshooting steps:
- Fresh installation. Delete the app, reboot your device, and reinstall Robokiller.
- Deactivate and reactivate Call Forwarding manually. Open the app > More > Help and Support > Troubleshoot call forwarding > Deactivate Robokiller, then go to Settings > Call Screening > Enable Call Screening.
- Turn off Live Voicemail (iOS). Go to your iPhone’s Settings > Phone > Calls, then toggle Live Voicemail off.
Keep in mind that if you’re using your carrier’s voicemail, the solution to the issue might be out of our reach. However, we’d be happy to enable our own Hosted Voicemail feature on your device. If you’re interested in this option, don’t hesitate to let our Support team know.
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