How can I reprogram if RoboKiller stopped working on my device?

If RoboKiller appears to have stopped working on your device, you may need to reprogram. To do so, please follow the instructions below:

In the RoboKiller app:

  1. Tap the Settings tab on the bottom right of your screen.
  2. Under Phone Setup, tap Troubleshoot Phone Setup.
  3. If prompted, select Continue to run the setup again.
  4. Tap Start Setup or Call Setup Code to proceed through the app's activation steps.

Your phone should either beep and disconnect, confirm that calls will be forwarded, or display a Setting Activation Succeeded message. This message confirms that your Conditional Call Forwarding feature is setup again with RoboKiller. 

Was this article helpful?
19 out of 120 found this helpful


  • Same exact issue here. I had to remove the app from my iPhone and reinstall it. Fortunately, my custom answer bot was not lost.

  • Yes, I just tried that before you posted and came back to post the same solution, but you beat me to it. Thanks!

  • The app appears to be losing or corrupting the account phone number. Until Robokiller issues a patch, the only known way to resolve this is to delete the app from your device and download it again and reconfigure it.

  • It is not possible to reach the settings when this happens. I removed the app from my iphone, redownload, and reinstalled it. Now works fine. Didn't take long, and it retained my history.

  • had same issue as above, had to delete app and re install!

  • The directions didn’t help. After further investigation I found this helps: open settings app, scroll down and tap “Phone”, tap “Call blocking & identification”, then enable all RoboKiller entries.

Please sign in to leave a comment.