By default, Metro PCS does not include Conditional Call Forwarding on their phone plan. Instead, they offer this feature in their Value Bundle. If you do not have the Value Bundle enabled on your Metro PCS phone plan, don't worry! You will still be able to use a basic version of the RoboKiller app which does not utilize the features that depend on conditional call forwarding.
However, if you would like to take advantage of all of RoboKiller's features such as Answer Bots, Call Notifications, and Call Details, you can either call MetroPCS customer care at 1 (888) 863-8768 and tell them you’d like to add their Value Bundle, or you can add this package online by logging into your MetroPCS.com account. Please note, Metro PCS adds $5 onto your phone bill for their Value Bundle.
After MetroPCS adds the Value Bundle to your phone plan, please contact our Technical Support team and let them know you would like to upgrade from the basic version of RoboKiller to the full version. If you do not have the Value Bundle enabled, you will not be able to upgrade.
Support is available through the app or on our website at www.robokiller.com/support. We'd be glad to help!