While most carriers offer Conditional Call Forwarding on their phone plans, it’s important to note that MetroPCS doesn’t include Conditional Call Forwarding by default in their packages. This feature is required in order for RoboKiller to work properly. This may be the reason you are experiencing issues activating.
The good news is that it’s easy to add the feature! You can either call MetroPCS customer care at 1 (888) 863-8768 and tell them you’d like to add their Value Bundle, which includes Conditional Call Forwarding, or you can add this package online by logging into your MetroPCS.com account. Please note, Metro PCS adds $5 onto your phone bill for their Value Bundle.
After adding the Value Bundle, you should not have any issues activating RoboKiller on your device. You will be blocking those harassing calls in no time!
Still have questions? Ask a live support agent!
Live Chat is available 10AM - 9PM EST. Simply tap "Chat" on the "Contact Support" page in the RoboKiller app. Also available on www.RoboKiller.com