If you’re dissatisfied with our product, let us first apologize for not meeting your expectations. To request a refund, please follow the instructions below, depending on the platform you used to subscribe.
If you purchased on the App Store:
- Access this webpage
- Sign in with the Apple ID you used to make the purchase
- Tap I’d like to > Choose Request a refund
- Choose the reason why you want a refund > Next
- Choose the purchased item > Submit
If you purchased on the Google Play Store, you can request a refund by following the instructions found in this article.
If you subscribed through our Website, kindly send us an email with the following information:
- Your Robokiller-associated phone number and/or email
- The date of the transaction
- The exact billed amount
- The last four digits of the card used for purchase
If you're experiencing issues requesting a refund through the App Store or Google Play Store, don't hesitate to contact Apple Support and Google Play Support directly. Unfortunately, as we don’t manage your Apple/Google subscriptions and payments, we cannot issue refunds in these cases.
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