We understand that sometimes things change. If you've subscribed to Robokiller through the Google Play Store on your Android device and you've decided to cancel, we'll guide you through the cancellation process so it's as smooth as possible.
⚠️ Important Pre-Cancellation Step: Disable Call Forwarding
Before you proceed with the cancellation, it's essential to deactivate call forwarding to Robokiller to prevent unwanted call blocking. Follow these steps to ensure you do it correctly:
- Open the Robokiller app and tap ... More in the bottom right-hand corner.
- Choose Help and support under the Support section.
- Select Deactivate Robokiller.
- When prompted, pick No, I still want to disable.
- Click Turn off Call Forwarding and call the displayed deactivation code. You'll see a confirmation on the screen or hear one on your device.
You can also visit www.deactivatemyphone.com and follow the on-screen instructions for assistance in deactivation. Please remember that turning off the app's call blocking is the surefire way to correctly disable Robokiller, ensuring you never miss crucial calls or messages. For additional deactivation solutions, please refer to this article: How do I disable call forwarding?
Cancellation Steps for the Google Play Store:
- Open the Google Play app.
- Tap the profile icon at the top right.
- Go to Payments & Subscriptions > Subscriptions.
- Choose Robokiller and select Cancel Subscription.
If you encounter any issues or need further clarification on canceling your Robokiller subscription on your Android device, Google provides a comprehensive guide on managing subscriptions here.
Having Trouble?
You may have purchased through the website if you can't locate your subscription through the Google Play Store. Please refer to this article for guidance in canceling: How do I cancel my subscription to Robokiller.com?
Still need help? Please email us at support@robokiller.com.
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