We’re sorry to hear you’re looking to cancel your Robokiller subscription. While we hate to see you go, we do want to make things easy for you. This article will cover the steps required to properly cancel your subscription and disable Robokiller’s call blocking integration with your phone carrier.

NOTE: Because Robokiller is required to process subscriptions through the iOS and Android app stores, we do not (and cannot) manage your billing through these venues. For direct assistance with iOS subscriptions, visit Apple support. For direct assistance with Android subscriptions, visit Google Play support. If you purchased a subscription directly through our website, you can reach out to support@robokiller.com for assistance with cancelation. Otherwise, you will need to follow the steps below to cancel your subscription based on where you purchased Robokiller.

Before canceling, be sure to disable call forwarding to Robokiller

When canceling your Robokiller subscription, you will need to disable call forwarding to Robokiller. Although it doesn’t matter if you do this before or after you’ve removed the app and/or canceled your subscription, it helps to do it first so you don’t accidentally skip this step.

If you simply delete the app without deactivating, the software and your phone carrier will still be integrated and Robokiller will continue to block spam calls and host your voicemails — you just won’t be able to customize or manage your spam-blocking. Remember, the cancellation process isn’t over until you disable call forwarding to Robokiller.

1. In the bottom right-hand corner of the app, tap Account
2. Under Support, tap Help & Feedback
3. Tap Disable Robokiller
4. On the next screen, when prompted to temporarily pause Robokiller, select No, I still want to disable to continue
5. Tap Turn off Call Forwarding to display a deactivation code for the device to call
6. Tap the deactivation code to make the call

Upon successful deactivation, you’ll either see a confirmation message on the screen or hear a confirmation message from your speaker.

If at any time you run into issues with deactivation, our support team will be happy to help. Please send an email to support@robokiller.com with your account information and we’ll do our best to get back to you within 24-36 hours.

How to cancel your Robokiller subscription

In addition to deactivating Robokiller’s call blocking integration, you will need to cancel the subscription itself. As a reminder, to fully terminate your subscription, you need to cancel the same way you signed up for the service.

Read below to learn how to cancel your Robokiller subscription in the App Store, the Google Play Store, or the web.

How to cancel your Robokiller subscription in the App Store

iOS subscriptions are handled by the App Store, not by Robokiller. Unfortunately, that means we can’t cancel your subscription for you — but Apple makes it easy to manage your subscriptions from your iPhone.

Just follow these steps to cancel your Robokiller subscription in the App Store:

1. Go to the Settings app on your iPhone
2. Tap iTunes & App Store and then tap on your Apple ID
3. Select View Apple ID, then use your Touch ID, Face ID, or enter your password and choose OK
4. Tap Subscriptions
5. Under Active, tap Robokiller and select Cancel Subscription

If you are unable to cancel your subscription by following these steps, you can cancel via PC or Mac.

NOTE: When canceling your Robokiller subscription, you’ll also need to deactivate the service on your phone. Simply follow the link, select your carrier, and call the displayed code(s) to ensure that Robokiller is fully deactivated from your device.

How to cancel your Robokiller subscription in the Google Play Store

Like canceling your Robokiller subscription through the App Store, canceling in the Google Play Store is a simple process.

To cancel your Robokiller subscription in the Google Play Store, follow these steps:

1. Open the Google Play Store app on your phone
2. Tap ☰ at the top of the page, next to the search bar
3. Select Subscriptions, then Robokiller
4. Tap Cancel Subscription

NOTE: When canceling your Robokiller subscription, you’ll also need to deactivate the service on your phone. Simply follow the link, select your carrier, and call the displayed code(s) to ensure that Robokiller is fully deactivated from your device.

How to cancel your Robokiller subscription on the web

If you signed up for Robokiller on the web (whether you used your phone, computer, tablet, or another device), you’ll have to cancel your subscription the same way.

Here’s how to cancel your Robokiller subscription on the web:

1. Go to Robokiller.com
2. Click Sign In to log in to your account
3. Click on Manage Subscription
4. Choose Cancel Subscription

Alternatively, you can contact the Robokiller team directly at support@robokiller.com; please email us with your account information, and we’ll do our best to get back to you within 24 to 36 hours.

When contacting the Robokiller email support team, certain information will help us find your account and allow us to respond to your request as soon as possible. Please include information like:

• The phone number associated with your Robokiller account
• The last four digits of the card used to purchase the subscription
• The date and amount of the most recent Robokiller subscription charge

NOTE: Any information you share with our support team is completely secure on Robokiller's encrypted servers.

Still having trouble canceling your subscription?

If you have any difficulty canceling your Robokiller subscription through the App Store or Google Play Store, contact the support team for your device (follow these links for App Store or Google Play Store support). If you have issues canceling your subscription through Robokiller.com, feel free to reach out to support@robokiller.com for assistance.