Once you've completed onboarding (see What does onboarding look like on iOS? for more details), you'll have the option to set up call forwarding by going to the Calls tab at the bottom of the screen.
What is call forwarding?
Call forwarding enables your device to forward certain calls to the Robokiller backend for further analysis.
What does this do?
Turning on call forwarding allows blocked calls to be tracked within the Robokiller app so you're able to see the impact that the app is having. It also unlocks a further ability to screen and block unknown/unwanted calls. Depending on your protection level this works slightly differently:
- Standard - known spam calls as well as missed and declined calls are forwarded to the Robokiller backend where they are compared against a live version of our Global block list.
- Advanced - all spam and unknown calls are immediately forwarded to our backend before you see them. Unknown calls will be analyzed using our audio fingerprinting technology. Additionally, call screening can be enabled to ask unknown callers for their name and the purpose of their call (which you can then see before picking up the call).
One thing to note: depending on your carrier, setting up call forwarding may require that voicemail be hosted in the Robokiller application. If this is the case, you'll see Voicemail as an option in the bottom nav bar in the app - the functionality of this voicemail will look and feel the same as your native iOS voicemail.
What if I don't set up call forwarding?
You will still have access to a local copy of our block list (updated every couple of hours) through the iOS CallKit feature. This will allow for known spam calls to be blocked at the device level - however, you will not see that we've blocked the calls nor will they appear in the native iOS phone app.
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