What's going on with my Verizon voicemail?

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15 comments

  • Avatar
    Nick P

    I appreciate the update.  Do you have an estimated date on when this will be resolved?  I'm going to cancel my subscription until this issue is resolved.  Please keep me posted. - Thank you

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    Dan Dvorak

    This is the reason I removed the app. I like my iPhone voicemail and don't like the text message voicemail. Is a fix in the works?  

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    Scott Sheridan

    I just remove the app and cancelled. Please stop the conditional forwarding. I need the vmails transcribed due to deafness.

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    Matt B

    I just got off a 30 minute call to figure this out. Should have checked the app first but oh well. To stop the conditional call forwarding you just dial *73 and hit send. NOTE this also disables the spam call filter.

    There should have been a better announcement or notice sent through the app about this bug. Like many others, my subscription for RoboKiller service will remain suspended until this is resolved.

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    Lisa

    I have AT&T and am having the same problem. Are you working with AT&T at this time as well?

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    Jessica Ball

    I've had multiple problems with this. Several calls have not gone to voicemail (message or otherwise - they've simply been lost) and several have only been forwarded to me hours or days after they were left. If this is your workaround for Verizon, it needs to be implemented so that it works consistently and immediately. 

    I will be deactivating my phone until this problem is resolved.

  • Avatar
    Gary Wieboldt

    I liked robokiller, but I am missing voicemails with this patch.  Since there is no due date for the resolution, I am deactivating and cancelling the service. 

  • Avatar
    Carol C

    I love RoboKiller but am very disappointed with the voicemail situation.  I pay for Verizon ringback tones too.  Are my callers even hearing it?  Some people said no voicemail picked up when they called, and the text voicemail isn't cutting it for me.  Can't you fix it so that spammers are caught and all others go to my regular Verizon voicemail normally so I can listen as usual on iPhone voicemail?  I really don't want to cancel, but I like my regular iPhone voicemail.  

  • Avatar
    Annette Estelle

    I'm with Verizon and have the same prob.  So I've cancelled my subscription to robokiller. Turned off/on my phone and my voicemails are STILL going to a text message. How do I get this to stop?

  • Avatar
    Annette Estelle

    H. E. L. L. O. ?  I need this to stop.  Please answer. I cancelled robokiller and removed the app however I am still getting my voicemails sent to messages.  

  • Avatar
    Isaac brown

    Dial *73 and hit send or go to robokiller live chat help

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    Annette Estelle

    Thanks Isaac.  *73 worked.  I'll continue to follow this thread.  Please post when the problem has been fixed so I can re-subscribe to RoboKiller.  Again, thanks.

     

  • Avatar
    Patrick Boyhan

    That was a waste of 15 minutes of my life. Robokiller should fully disclose the Verizon VM issue. I must have my VM on my carrier vm. Now to uninstall, so typical of these type of apps to hook and bait.

  • Avatar
    Nate J.

    We have great news for all of our Verizon customers! We have been able to resolve the issue with Verizon Voicemail. What this means for you: we will immediately begin moving all Verizon RoboKiller customers back to their usual Verizon voicemail, which will work just like it always has. Also, to ensure that you do not lose the voicemails you may currently have in the application, we will continue to make those available in the application for a limited time so that you can save those as needed.

    We are very happy to have this issue resolved and once again appreciate your patience. Thanks for being a RoboKiller customer!

  • Avatar
    Annette Estelle

    Thanks for the update!  Ready to re subscribe. Crossing my fingers all is well!

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