For the time being, whenever you receive a voicemail while using RoboKiller on Verizon we'll send you a text with the voicemail so that you can play the audio right from the message. We're working on restoring RoboKiller's compatibility with Verizon's default voicemail system, but in the meantime this will ensure that you still receive all of your voicemails without issue.
In order for RoboKiller's service to work properly, we use a feature called Conditional Call Forwarding. This is what allows us to send your unwanted spam calls to our Answer Bots, ensuring that their time is wasted and they have no way of leaving you useless messages. Whenever you decline or miss a call while using RoboKiller, the call first gets sent to us, and then we send it to your voicemail.
If you have any questions or issues, please feel free to reach out to our support team via Live Chat.
UPDATE: We have great news for all of our Verizon customers! We have been able to resolve the issue with Verizon Voicemail. What this means for you: we will immediately begin moving all Verizon RoboKiller customers back to their usual Verizon voicemail, which will work just like it always has. Also, to ensure that you do not lose the voicemails you may currently have in the application, we will continue to make those available in the application for a limited time so that you can save those as needed.
We are very happy to have this issue resolved and once again appreciate your patience. Thanks for being a RoboKiller customer!