We try very hard to ensure that RoboKiller does not block calls that you want to receive, but occasionally one may slip through. Don't worry, there are things that you can do to help improve the service not only for yourself, but also the entire RoboKiller community.
Open the RoboKiller app and look for the blocked caller entry in the Recents tab. Typically, it will say Blocked Call or Blocked & Recorded Call. Tap the Allow button for the entry and this will add that caller to your personal "Allow" list so that they are not blocked in the future. Also, you can proactively add any of your own numbers to the Allow list to ensure they will never be blocked and will always ring through.
Still have questions? Ask a live support agent!
Live Chat is available 10AM - 9PM EST. Simply tap "Chat" on the "Contact Support" page in the RoboKiller app. Also available on www.RoboKiller.com