While a typical user sees a reduction of as much as 90% in the amount of spam and robocalls received in the first 30 days, that still leaves another 10% that may get through - and yes, there are things that you can do to improve the service not only for yourself but also the entire RoboKiller community.
If the offending caller was identified by RoboKiller, go to the RoboKiller Spam Box (aka the home screen), scroll to the entry for the caller and tap Block. Doing this does two things: first, it adds that number to your personal block list and second, it tells us that we got it wrong. This way we can improve our spam detection in the future.
If the caller was not identified, you can go to the Block tab in the app and add the number manually, which will have the same effect as tapping the Block button.
Still have questions? Chat with us!
Support is available through the app or on our website at www.robokiller.com/support. We'd be glad to help!