The first time you use the app, RoboKiller will walk you through the setup process specific to your phone number and mobile carrier; everything should "just work." However, if you run into problems, or something does not seem right, you can also go to Settings > Troubleshoot Phone Setup and try to re-run the setup process. If things still are not working you can try the steps below. Please note, these are intended for advanced users only so Dial carefully! If you are having issues and not comfortable performing these steps, contact us at firstname.lastname@example.org or using the live in-app chat and we will be happy to help you.
RoboKiller uses a feature provided by your carrier called “conditional call forwarding” to screen your calls and identify unfamiliar numbers with our Super Caller ID. Instructions vary based on your carrier, so please follow the appropriate instructions for your carrier below:
AT&T: Dial **004*7325043103# and press the Call button to activate RoboKiller
T-Mobile: Dial **004*7325043103# and press the Call button to activate RoboKiller
Verizon: Dial *717325043103 and press the Call button to activate RoboKiller.
Sprint: Dial *737325043103 and press the Call button to activate RoboKiller.
Still have questions? Ask a live support agent!
Live Chat is available 10AM - 9PM EST. Simply tap "Chat" on the "Contact Support" page in the RoboKiller app. Also available on www.RoboKiller.com